We recommend replacing all filters every six months to ensure your system continues to operate at peak efficiency and maintain optimal water quality. Using genuine AquaOzzy replacement filters helps preserve system performance and warranty coverage.

No. To ensure proper installation, safety, and compliance with Australian plumbing standards, all AquaOzzy systems must be installed and serviced by a licensed plumber.

Professional installation is required for system performance and warranty validity

Every AquaOzzy Whole House Filtration System comes with a 3-year manufacturer’s warranty, covering defects in materials and workmanship under normal residential use.

To maintain your warranty, all filters must be purchased directly from AquaOzzy and replaced at the recommended service intervals.

Failure to use genuine AquaOzzy filters or delays in scheduled replacements may void the warranty.

The AquaOzzy Whole-House Filtration System is priced at $3,499, offering premium, WaterMark-certified filtration for your entire home. To make installation seamless, AquaOzzy will cover up to $500 of your standard installation cost when the system is installed by a licensed plumber.

Even better — through the AquaOzzy Referral Program, your system can become completely free. When you successfully refer 8 friends or family members who each purchase and install their AquaOzzy system, you’ll earn $500 per successful referral, covering your entire system cost.

It’s our way of saying thank you for helping Australian families experience cleaner, healthier, and better-tasting water.

Yes. To qualify for the $500 referral reward, the referred customer must purchase a new AquaOzzy Whole-House Filtration System directly from AquaOzzy, complete payment in full, and have their system installed by a licensed plumber. Each successful referral must be verified by our support team before rewards are issued. There’s no limit to how many people you can refer — the more you share, the more you earn.

Yes. All AquaOzzy filtration systems are WaterMark certified, ensuring they meet Australia’s highest standards for plumbing safety, performance, and durability.

The AquaOzzy 3-Stage Filtration System effectively removes sediment, chlorine, rust, odour, and organic compounds — delivering cleaner, fresher, and better-tasting water throughout your entire home.

Yes. AquaOzzy systems are engineered for Australian water conditions and can be installed in most residential settings.

Your licensed plumber can confirm suitability based on your home’s plumbing layout and water pressure.

We provide free standard shipping Australia-wide on all AquaOzzy products. Orders are processed within 1–2 business days and typically arrive within 3–7 business days.

We accept returns for unused, unopened systems within 14 days of delivery, and all warranty claims are handled in accordance with Australian Consumer Law.